Skribble Learn School Management System App
Last Updated: 10 Feb 2025
Welcome to the Skribble Learn (“App”). This Personal Data Protection Notice (“Notice”) explains how we collect, use, disclose, process, and protect your personal data in accordance with the applicable personal data protection laws, including the Malaysian Personal Data Protection Act 2010 (“PDPA”).
By registering for, accessing, or using this App, you acknowledge that you have read, understood, and agreed to the terms of this Notice.
1. Definitions
In this Notice:
“School” refers to the educational institution using this App.
“User” refers to parents, guardians, students, teachers, staff, or authorized representatives using the App.
“Personal Data” refers to any information that identifies or relates to an identifiable individual.
2. Types of Personal Data Collected
We may collect and process the following categories of personal data:
A. User Information
Full name
Identification/passport number (where applicable)
Gender
Date of birth
Nationality
Profile photo
B. Contact Information
Mobile number
Email address
Residential address
C. Student Information
Student ID
Class and academic records
Attendance records
Behavioural records
Co-curricular activities
Examination results
Health or allergy information provided by parents/guardians
D. Parent/Guardian Information
Relationship to student
Emergency contact information
Billing and payment information
E. Technical Information
Device information
IP address
App usage logs
Login activity
Push notification tokens
3. Purpose of Data Collection
Your personal data may be collected and processed for the following purposes:
Managing student and school administrative records
Facilitating communication between school, parents, students, and staff
Managing attendance, academic performance, and disciplinary matters
Processing school fees and payment transactions
Sending announcements, reminders, notifications, and alerts
Providing customer support and technical assistance
Improving App functionality, security, and user experience
Complying with legal and regulatory obligations
Ensuring safety and security within the school environment
4. Disclosure of Personal Data
Your personal data may be disclosed to:
Authorized school personnel
Teachers and academic staff
Payment gateway providers and financial institutions
Government or regulatory authorities where required by law
Third-party vendors engaged to support App operations
All third parties are required to maintain appropriate confidentiality and security measures.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, modification, or disclosure, including:
Secure authentication and password protection
Encrypted data transmission where applicable
Access control and role-based permissions
Regular system monitoring and security updates
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes stated in this Notice, comply with legal obligations, resolve disputes, and enforce agreements.
Upon expiration of the retention period, personal data may be securely deleted or anonymized.
7. User Rights
Subject to applicable laws, users may have the right to:
Request access to personal data
Request correction or update of inaccurate data
Withdraw consent (subject to legal or contractual restrictions)
Request limitation of processing in certain circumstances
Requests may be submitted through the School or the App administrator.
8. Cookies and Analytics
The App may use cookies, analytics tools, or similar technologies to:
Improve application performance
Understand user interactions
Enhance user experience
Monitor system usage and security
Users may manage certain permissions through their mobile device settings.
9. Children’s Data
For students below the age permitted by applicable law, consent must be provided by a parent or legal guardian.
Parents and guardians are responsible for ensuring that the information provided to the App is accurate and up to date.
10. Third-Party Services
The App may integrate with third-party services such as payment gateways, communication services, or cloud hosting providers. Such services may have their own privacy policies and terms.
We encourage users to review the relevant third-party privacy notices where applicable.
11. Changes to This Notice
We reserve the right to amend or update this Notice from time to time. Any changes will be published through the App or other appropriate communication channels.
Continued use of the App after updates constitutes acceptance of the revised Notice.
12. Contact Information
For questions, requests, or complaints regarding this Notice or the handling of personal data, please contact your respective school's administrator, or write in to Skribble Learn at hello@skribblelearn.com
Consent Declaration
By continuing to use the App, you:
Confirm that you have read and understood this Personal Data Protection Notice;
Consent to the collection, processing, and disclosure of your personal data as described herein;
Confirm that you are authorized to provide personal data on behalf of the student and/or family members where applicable.